From the initial consultation meeting, through to the end of the work contract, providing owners with as much visual evidence of their and their dog’s progress as possible is very important. It gives them a point of reference which lets them see their progress for themselves and help them build their confidence even more.
Effective immediately, when I come to meet you for the first time, I will video that initial meeting, from the moment I ring your doorbell or knock on your door, to the end of the meeting. Not only will this give you visual evidence of the changes that can occur in just one hour, more importantly, it creates hope that things can get better. And in my experience, when an owner sees that there is hope for their dog, everything starts to change for the better.
Have a great day, and remember: Stay calm and lead on.